Coinepay | How to Send Money to Philippines: Step-by-Step Guide

Coinepay Global Remittance lets you send cross-border transfers to the Philippines and track every step from the app. Whether you are supporting family, paying a freelancer or settling with a supplier, this guide explains what you need before you start, the local payout methods you can choose, and how to work through problems if a transfer is delayed or returned.

The local currency is the Philippine peso (PHP). Coinepay shows the exchange rate and fees clearly before you confirm, so you always see the details first. Before you can send, you need a registered Coinepay account with identity verification (KYC) completed. If you have not signed up yet, create your account and finish verification, then install the app from the App Store or Google Play.

What you need before you send

Every transfer is subject to identity verification, sanctions screening and local regulations, so prepare accurate details for yourself and your recipient:

A verified Coinepay account under your real legal identity.
The recipient's full legal name, spelled exactly as it appears on their bank account, wallet or government-issued ID.
The payout details for your chosen method (see below). Coinepay may also ask for the recipient's address and contact details and for the purpose or source of funds.

Use the recipient's real name and real details. Sending to a name that does not match the receiving account is one of the most common reasons a transfer is delayed or sent back.

Choose a payout method for the Philippines

The Philippines supports all the common local payout methods. Pick the one that suits your recipient, and collect the details it needs.

Bank account deposit

Deposits can reach major Philippine banks such as BDO, BPI and Metrobank, among others; the participating banks depend on the payout network. For a bank deposit you will generally need:

The recipient's full account name and bank name.
The account number. The Philippines has no national IBAN format, so use the plain account number—do not invent an IBAN.
For an international bank wire, the receiving bank's SWIFT/BIC code, which the recipient obtains from their own bank. For example, BPI publishes BOPIPHMM for incoming telegraphic transfers; your recipient should confirm the correct code for their specific bank.

Note that identifiers used in other countries—such as an Indian IFSC, a Mexican CLABE or a US ABA routing number—are not standard for a Philippine bank account. Account-number lengths can vary between banks, so always confirm the figures with the recipient and their bank rather than guessing.

Mobile wallet (GCash and Maya)

Mobile-wallet payouts include GCash and Maya, two of the most widely used wallets in the Philippines. For these you typically need the wallet provider name and the wallet number, which is usually the recipient's registered mobile number. Make sure the recipient's wallet is verified and the number matches their legal name, because wallet verification status and the wallet provider's own receiving limits can affect whether a payout completes.

Cash pickup

Cash pickup lets the recipient collect funds in person. To collect, they usually need the transfer's reference or tracking number and a valid government-issued photo ID that matches the name on the transfer exactly. Keep in mind that agent opening hours and local system availability can affect when a pickup is ready.

Step by step: sending to the Philippines

Open Coinepay and start a transfer. In the app or the 24/7 self-service dashboard, go to Global Remittance and start a new transfer.
Choose the destination and currency. Select the Philippines as the destination and PHP (or the currency you intend to send). Coinepay supports multi-currency transfers.
Select the payout method. Choose bank deposit, mobile wallet (GCash or Maya) or cash pickup, then enter the recipient's name and the details for that method.
Enter the amount and review. Coinepay shows the exchange rate and fees before you confirm. Review how much the recipient will receive and check every detail.
Provide any required information. You may be asked for the purpose of the transfer and supporting documents as part of verification and sanctions screening.
Confirm. Once you are satisfied the details are correct, confirm the transfer.
Track the status. Every transfer has status tracking in the app, so you can follow it from submitted through to paid out and share the reference with your recipient.

Recipient-side considerations

A few general points help avoid surprises on the receiving end. According to the Bangko Sentral ng Pilipinas (BSP), a recipient does not need prior approval simply to receive incoming foreign-currency funds; however, the receiving bank's KYC checks and other applicable laws still apply. A bank may hold or defer a remittance until the recipient declares its purpose so it can complete due diligence and meet reporting requirements.

One technical detail is worth knowing: a local peso account that only accepts domestic Philippine payments is not always able to receive an international wire. If you are sending via SWIFT to a bank, confirm with the recipient's bank that the account can accept an incoming international transfer, and use the bank's SWIFT/BIC rather than any domestic-only receiving details.

Troubleshooting

Wrong or mismatched recipient details

An incorrect account number, a misspelled name or the wrong wallet number can delay a transfer or cause it to be returned. Double-check every field against what the recipient gave you before confirming. If you spot an error after sending, contact Coinepay support as soon as possible with your transfer reference.

Compliance or purpose review

Transfers are screened against sanctions lists and may be reviewed. On the receiving side, a Philippine bank may defer processing where the remittance purpose has not been declared or KYC checks are outstanding. Respond promptly to any request from Coinepay or the receiving institution, and provide documents such as the purpose or source of funds if asked.

Delays

Weekends and bank holidays can postpone processing. Cash pickup depends on agent opening hours, required receiver action and local system availability, and bank deposits depend on the receiving bank's own processing. Use the status tracker to see where your transfer is before assuming something has gone wrong.

Wallet limits and verification

If a mobile-wallet payout does not complete, the recipient's wallet may be unverified or the wallet provider may have its own receiving limits. Ask the recipient to confirm their wallet is fully verified, or choose a bank deposit or cash pickup instead.

Returned transfers

If a transfer cannot be delivered, it is typically returned. Check your Coinepay dashboard for the status and reason, correct the details, and send again. If anything is unclear, reach out through support or the Coinepay Telegram.

Before you send

Confirm the recipient's name and payout details, choose the right method for how they want to receive the money, and review the rate and fees Coinepay shows before you confirm. Do not split a transfer, route it through a third party or do anything to avoid checks—send to the intended recipient directly and keep your records. Ready to begin? Open the Coinepay app or dashboard and start your transfer to the Philippines.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

What details do I need to send money to a bank account in the Philippines?

You need the recipient's full account name, bank name and account number. For an international wire you also need the receiving bank's SWIFT/BIC code, which the recipient gets from their bank. The Philippines has no IBAN, so use the account number as given.

Can I send to GCash or Maya with Coinepay?

Yes. Choose the mobile wallet payout method and enter the wallet provider (GCash or Maya) and the recipient's wallet number, which is usually their registered mobile number. Make sure the wallet is verified and the name matches.

How does cash pickup work in the Philippines?

The recipient collects the funds using the transfer's reference number and a valid government-issued photo ID that matches the name on the transfer. Availability can depend on agent opening hours and local system status.

What are the fees and exchange rate?

Coinepay shows the exact exchange rate and fees before you confirm each transfer. Review them in the app at the time you send, as they can vary.

Why might my transfer be delayed or returned?

Common causes include incorrect recipient details, an undeclared transfer purpose, outstanding KYC or compliance checks, wallet verification or provider limits, and weekends or bank holidays. Check the status tracker and contact Coinepay support if you need help.

How to Send Money to Philippines: Step-by-Step Guide