Sending money home or paying someone in the Philippines from South Korea should be clear from start to finish. With Coinepay Global Remittance you can set up the transfer in the app, see the exchange rate and fees before you confirm, and track the status until the money lands. This guide walks through what you need, how to choose a payout method, and what to do if something goes wrong.
Coinepay supports transfers from South Korea to the Philippines. Transfers are subject to identity verification, sanctions screening and local regulations, and Coinepay may ask for documents such as the purpose of the transfer or your source of funds.
Before you start: what the sender needs
To send a remittance you need a registered Coinepay account with identity verification (KYC) completed. If you have not signed up yet, create your account and finish verification first, then install the iOS app or Android app to manage everything on the go.
You will also need accurate details for your recipient. The exact fields depend on which payout method you pick, but in all cases you need the recipient's full legal name exactly as it appears on their account or ID. The destination currency is the Philippine peso (PHP).
Choosing a payout method in the Philippines
Coinepay supports the common local payout methods. Pick the one that suits your recipient, and collect the matching details.
Bank deposit
Money is deposited into the recipient's Philippine bank account. Major banks that receive remittances include BDO, BPI and Land Bank, among others. For a bank payout you typically need:
- The recipient's full name as registered with the bank
- The bank name
- The account number
An IBAN is not used for Philippine bank accounts — the Philippines is not in the IBAN system, so use the actual account number the bank issued rather than trying to build an IBAN. Account-number lengths differ between banks, so copy the number exactly from the recipient's bank, statement or app rather than assuming a standard length. If your transfer routes as an international SWIFT wire, you may also need the receiving bank's SWIFT/BIC code, which the recipient can get from their bank; some banks, such as Security Bank, ask for the beneficiary's full account name and number plus the bank's SWIFT code. One caution: domestic PHP account details issued for local receiving cannot accept an international SWIFT wire, so confirm with the recipient that their bank can receive the type of transfer you are sending. If Coinepay's payout rail needs any additional branch or bank code, the app will prompt you for it when you enter the details.
Mobile wallet
Mobile wallets are a popular way to receive money quickly. GCash is widely used in the Philippines and works with several South Korea-based remittance partners. To send to a GCash wallet, the recipient's name and mobile number must match their GCash account exactly, or the payout can be blocked. Maya is another Philippine wallet; check the payout choices shown in your Coinepay app to see which wallets are available for your transfer. Whichever wallet you choose, make sure the registered name and number you enter match the recipient's wallet record.
Cash pickup
With cash pickup, the recipient collects the money in person at a payout location. For this method the recipient usually needs:
- Their full name exactly as you entered it
- A valid government-issued photo ID
- The reference or tracking number for the transfer
Tell the recipient to bring an ID whose name matches the name on the transfer, because a mismatch can prevent payout.
Step-by-step: sending the transfer
- Open Coinepay and start a new transfer. Sign in to the app or the 24/7 self-service dashboard and choose the Global Remittance option.
- Select the destination and currency. Choose the Philippines as the destination and Philippine peso (PHP) as the payout currency.
- Choose the payout method. Pick bank deposit, a mobile wallet such as GCash, or cash pickup, then enter the recipient details that method requires.
- Enter the recipient's information carefully. Type the full legal name and the account number, wallet number or pickup details exactly. Double-check every digit before moving on.
- Review the exchange rate and fees. Coinepay shows the rate and fees clearly before you confirm. Review the amount your recipient will receive in PHP.
- Provide any required information. You may be asked for the purpose of the transfer or source of funds as part of compliance checks. Answer accurately.
- Confirm the transfer. Once you are satisfied, confirm to submit it for processing.
- Track the status. Every transfer has status tracking in the app and dashboard, so you can follow it until the funds are delivered. Share the reference number with your recipient if they need it for cash pickup.
Recipient-side considerations
For incoming foreign-exchange funds, the Philippine central bank (BSP) generally does not require prior approval to receive money, though the receiving bank's own KYC and other applicable rules still apply; separate rules can apply to funds intended for foreign loans or investments. A Philippine bank may hold up processing if the purpose of the remittance has not been disclosed, so it helps if your recipient is ready to explain what the funds are for. Anti-money-laundering reporting in the Philippines is an obligation of the financial institutions themselves, not something an ordinary recipient has to file for a normal family transfer.
Troubleshooting
Wrong recipient details
An incorrect name, account number or SWIFT/BIC can delay or fail a bank transfer, and a GCash name or number mismatch can stop a wallet payout. Check every field against the recipient's own records before confirming. If you spot an error after sending, contact Coinepay support as soon as possible.
Compliance review
Transfers are screened against sanctions lists and may trigger KYC or source-of-funds checks. If Coinepay asks for documents or the purpose of the transfer, respond promptly to keep things moving. Coinepay does not serve sanctioned persons or jurisdictions under comprehensive sanctions.
Delays
Several things can extend delivery: identity checks, an undisclosed purpose, intermediary-bank processing, time-zone differences, and weekends or public holidays in either country. Use the status tracker to see where the transfer is before raising a case.
Returned transfers
A transfer can be returned if the recipient's details don't match, if a wallet cannot receive the payout, or if a domestic account cannot accept the payment type you sent. If this happens, confirm the correct details with your recipient and reach out to Coinepay support through the app, dashboard or Telegram for help resending.
Ready to send
Once your account is verified and you have your recipient's details, sending money to the Philippines takes just a few minutes. Review the rate and fees shown in the app, confirm, and track the transfer to completion. Learn more on the Coinepay site or get started by registering today.
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FAQ
What details do I need to send money to a Philippine bank account?
You typically need the recipient's full legal name as registered with the bank, the bank name and the account number. If your transfer routes as an international SWIFT wire, you may also need the bank's SWIFT/BIC code. The Philippines does not use IBAN, so use the actual account number. Coinepay prompts you for any additional code it needs.
Can I send to a GCash or Maya wallet in the Philippines?
Yes, Coinepay supports mobile wallet payouts. GCash is widely used, and the recipient's name and mobile number must match their GCash account exactly or the payout can be blocked. Check the payout options shown in your Coinepay app to see which wallets, such as Maya, are available for your transfer.
How much are the fees and what exchange rate will I get?
Coinepay shows the exchange rate and fees clearly in the app before you confirm the transfer, so you can see the amount your recipient will receive in Philippine pesos before committing. Rates and fees can vary, so always review the figures shown at the time you send.
Why is my transfer taking longer than expected?
Delays can come from identity or compliance checks, an undisclosed transfer purpose, intermediary-bank processing, time-zone differences, or weekends and holidays. Use the status tracker in the app to see where the transfer is, and contact Coinepay support if you need help.
Do I need to verify my identity before sending?
Yes. You must register and complete identity verification (KYC) before using remittance services. Transfers are also subject to sanctions screening and local regulations, and Coinepay may ask for documents such as the purpose of the transfer or your source of funds.
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