Coinepay | How to Pay for Fasthosts with a Coinepay Virtual Card

You can enter a Coinepay virtual card when paying for Fasthosts hosting or another eligible product, but complete the purchase only after checking the plan’s term, renewal price and final checkout total. This guide covers what to prepare, how to place an order, and what to check if a card payment fails.

Before you start

A Coinepay account and virtual card: Register and complete identity verification before using Coinepay card services. Your virtual card provides a card number, expiry date and CVV, available through Coinepay’s app or self-service dashboard.
Your real account and billing details: Use your own identity and accurate billing information at Fasthosts. Fasthosts describes its products as commercial-use only; the person ordering must be at least 18 or authorised to purchase for a company or third party.
A plan and sufficient available funds: Check the amount shown at checkout, including any applicable tax or additional products, rather than relying on an advertised introductory price. Fasthosts’ terms require payment in GBP.

Fasthosts’ terms identify a registered credit or debit card or PayPal account as payment options. If you want to use a Coinepay virtual card, check the card-payment option presented at checkout. Do not assume that every card will be accepted for every order. If you need to confirm whether your card is suitable before buying, contact Coinepay support.

Choose a Fasthosts product and review its term

Fasthosts offers several products that can look similar at first glance. Its Web Hosting tiers are Start, Grow, Scale and Pro; Hosting for WordPress tiers are Launch, Business and Pro. If you want to build a site with Fasthosts’ Website Builder, its tiers are Essential and Complete. Fasthosts also sells domains and email services, which may have different charges and policies from your hosting plan.

At the time of writing (October 2026), Fasthosts’ UK Web Hosting page displayed the following introductory and subsequent monthly rates. These are displayed prices, not a quote for your order:

Web Hosting tier	Displayed introductory rate	Displayed subsequent rate
Start	£1/month for 3 months	£5.75/month
Grow	99p/month for 12 months	£8/month
Scale	£1/month for 3 months	£13.75/month
Pro	£1/month for 3 months	£20.50/month

Check Fasthosts’ official product and pricing pages for current prices. Its pricing pages have an exclude/include VAT display toggle, so check the tax treatment and total at checkout. An introductory monthly rate does not necessarily mean a month-to-month contract: under Fasthosts’ general terms, the minimum term is 12 months unless the confirmation email says otherwise, and the service renews automatically for further terms equal to its initial term.

How to pay for Fasthosts with your Coinepay virtual card

Prepare your card. If you have not yet done so, register with Coinepay and complete identity verification. Open the Coinepay app or dashboard to view your virtual card number, expiry date and CVV. Check your available funds against the amount you expect to pay in GBP, allowing for the actual total shown at checkout.
Pick the right Fasthosts product. On Fasthosts’ official site, open the relevant product page and compare the features, introductory period, subsequent price and contract terms. Select your tier using the page’s Continue or Buy now action.
Work through checkout. Follow the on-screen instructions to enter your genuine customer and billing details. Review any domain, email or other additions you choose. Check the order summary and applicable tax before proceeding.
Enter your card details. If a card-payment form is offered, enter the Coinepay virtual card number, expiry date and CVV as displayed. Use accurate billing details; do not substitute a different address to try to pass a payment check. If checkout requests an additional cardholder verification step, follow the instructions shown.
Review and place the order. Confirm the total, selected services and renewal terms before submitting. Fasthosts says an online order is placed at the end of checkout, but the contract is formed only when it sends its email confirmation. Keep that confirmation and check its stated term.

If your order does not complete, avoid repeatedly submitting it without checking whether a payment was authorised or an order confirmation arrived. Review the Fasthosts account and your Coinepay transaction activity first, then ask the relevant support team if the status remains unclear.

Where to manage payments and invoices later

Fasthosts specifies the account’s primary payment method in its Control Panel. Use the payment-management options available there to review or update the method registered to your account. Fasthosts’ Invoices and Renewals area in the Control Panel is where you can review invoices and upcoming charges. Keep a valid payment option on the account: under Fasthosts’ terms, an invoice whose payment fails becomes immediately overdue unless another payment option is available.

If someone else handles your bookkeeping, Fasthosts gives the Control Panel route Manage my user → Account Details → Set alternative invoice email. Its PDF-invoice preference is under Account details → Marketing and contact preferences. Changing where invoices go is not the same as changing the payment method, so check both settings when handing over billing responsibilities.

Troubleshooting a declined card payment

Fasthosts says it may reject an order if it cannot authorise payment. A failed checkout alone does not establish which check failed. Work through these possibilities without changing your identity or using inaccurate billing details:

Insufficient available balance: Compare your available Coinepay funds with the full checkout amount, not just the introductory monthly figure. Include the tax and any products you added. If you need help understanding a transaction or funding your card, check the Coinepay app or contact support.
Billing address mismatch: Check your name, address and other billing entries for typing errors, and make sure they are your real details. If your information has changed, update it through the appropriate account process rather than entering an unrelated address.
3-D Secure or another verification prompt: If checkout opens an authentication challenge, complete it through the method presented. If the prompt closes, times out or does not reach you, check your app and transaction activity. Contact Coinepay support for help with the card-side authentication issue; ask Fasthosts about the order status before trying again.
Merchant region or eligibility checks: A merchant may review a customer’s location, billing information or payment instrument when authorising an order. Use your actual details and check Fasthosts’ terms and checkout requirements. If you are unsure whether your Coinepay card meets a requirement, contact Coinepay support before you buy; Fasthosts can clarify its own ordering requirements.

When seeking help, provide the order reference if you have one, the attempted amount, time and any message displayed. Share card details only through an appropriate secure support channel; never send the full card number or CVV in an ordinary email or public message.

Renewal, cancellation and refunds

Plan for the subsequent rate, not just the introductory offer. Fasthosts’ terms say that cancelling a minimum-term service requires notice at least 30 days before the next renewal. A service without a minimum term requires 30 days’ notice. Fasthosts does not consider a cancellation request accepted until it sends written confirmation, so retain that confirmation. Simply removing a card or letting a payment fail is not a cancellation method.

Fasthosts says fees are generally non-refundable. It separately offers a 30-day money-back guarantee for specified hosting, WordPress, Website Builder and email products, subject to its policy. Domains, VPS, dedicated servers and reseller accounts are among the exclusions; eligible requests must reach its cancellation team within 30 days of the initial order, and domain-registration costs are deducted. Check the policy for your exact purchase before relying on a refund. You can manage your Coinepay card and transactions in the Coinepay dashboard or mobile app, but Fasthosts controls its own order, renewal and cancellation process.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Can I pay Fasthosts with a Coinepay virtual card?

You can enter its details if Fasthosts offers card payment at checkout. Acceptance of a particular card is not assured; contact Coinepay support before buying if you need to confirm a card requirement.

Does a Fasthosts monthly price mean I can cancel after one month?

Not necessarily. Fasthosts’ general terms set a 12-month minimum term unless the confirmation email says otherwise. Check your confirmation and the applicable cancellation terms.

Where can I find Fasthosts invoices and the primary payment method?

Both are managed through the Fasthosts Control Panel. Look under Invoices and Renewals for invoices; the primary payment method is specified in the Control Panel.

What should I do if Fasthosts declines my card?

Check the full checkout amount against your available funds, verify your real billing details, and complete any authentication prompt. If it still fails, ask Coinepay about the card transaction and Fasthosts about the order.

How to Pay for Fasthosts with a Coinepay Virtual Card