Coinepay | How to Send Money to Colombia from Spain: Step-by-Step Guide

Coinepay Global Remittance lets you send money from Spain to Colombia directly from the Coinepay app or your self-service dashboard. Before you confirm any transfer, Coinepay shows the exchange rate and fees that apply, and every transfer comes with status tracking so you can follow it to payout. This guide explains what you need, how to choose a Colombian payout method, and what to do if something goes wrong.

What you need before you start

To send to Colombia from Spain you first need a Coinepay account with identity verification (KYC) completed. Transfers are subject to identity verification, sanctions screening and local regulations, and Coinepay may ask for documents such as the purpose of the transfer or your source of funds. Have these ready so your payment is not held up.

You also need accurate details for your recipient. Colombia's local currency is the Colombian peso (COP), so the money is normally delivered in pesos. What you collect depends on the payout method you choose:

Recipient's full legal name exactly as it appears on their bank or wallet record and government ID. Colombian banks and payout providers match the name and ID to their records before crediting funds.
Payout details for the chosen method (bank account number, wallet number or the recipient's phone number) — see the sections below.
The recipient's city and contact details, which are often required for cash pickup and for compliance checks.

Payout methods for Colombia

Coinepay supports the common local payout methods used in Colombia. Choose the one that suits your recipient and enter exactly the fields the app requests for it.

Bank account deposit

Money is paid into a Colombian bank account at banks such as Bancolombia, Banco de Bogotá, BBVA Colombia or Davivienda. Important points to get right:

Colombia does not use IBAN. It has no registered national IBAN format, so ask your recipient for their Colombian account number instead — not an IBAN, ABA, BSB or similar routing number.
Account-number length is bank- and provider-specific rather than a single national format, so copy the number exactly as the recipient gives it.
Many banks also ask for the account type — savings (ahorros) or current/checking (corriente).
For a direct international bank wire, the recipient's bank SWIFT/BIC is used: for example Bancolombia uses COLOCOBM (11-character form COLOCOBMXXX) and BBVA Colombia uses GEROCOBB. Use the SWIFT/BIC your recipient's own bank publishes.

Mobile wallets

Colombia's main remittance wallets include Nequi and DaviPlata. For a wallet payout the recipient usually provides the phone number registered to the wallet and their full name as held by the wallet provider. Note that Nequi cannot receive a direct overseas bank wire and instead receives remittances through participating payout providers, so pick the wallet option in the Coinepay app rather than trying to wire funds to a wallet as if it were a bank. Wallet providers apply their own receiving limits and may ask a first-time recipient to complete additional registration information before they can collect, so ask your recipient to keep their wallet app details up to date.

Cash pickup

With cash pickup the recipient collects the money in person at a payout location. They will need their government-issued ID and, depending on the network, a reference number for the transfer. Make sure the recipient's name on the transfer matches their ID exactly, as mismatches are the most common reason a pickup is refused.

Bre-B key

Some Colombian payouts can be directed using a recipient's registered Bre-B key instead of full bank-account details. If your recipient has one and Coinepay offers it for this route, you can enter the key as prompted.

Step by step: send money to Colombia

Sign in and open Global Remittance. Log in to the Coinepay app or dashboard. If you have not registered yet, create an account and finish identity verification first.
Choose the destination and currency. Select Colombia as the destination and the Colombian peso (COP) as the payout currency.
Select the payout method. Pick bank deposit, a mobile wallet (such as Nequi or DaviPlata), cash pickup or a Bre-B key, then fill in the exact fields shown for that method.
Enter the recipient's details. Add their full legal name and the payout details above. Double-check the account number or wallet number — a single wrong digit can cause a rejection.
Review the rate and fees. Coinepay displays the exchange rate and any fees before you confirm. Check the amount your recipient will receive in COP.
Provide any required information. If prompted, state the purpose of the transfer and provide source-of-funds details or documents for compliance screening.
Confirm and pay. Approve the transfer. Coinepay then processes it to the Colombian payout partner.
Track the status. Follow the transfer in the app from submitted through to paid out, and share the reference with your recipient if cash pickup or a wallet collection is involved.

What the recipient should expect

Some Colombian banks ask the recipient to take an action before the money is credited. For example, a bank may require the recipient to open the incoming transfer in their banking app and state its purpose before it is released, and certain accounts must have automatic crediting enabled for a deposit to post. Encourage your recipient to keep their app notifications on and respond promptly to any request from their bank or wallet provider. Colombia's exchange rules set no general nationwide cap on incoming remittances, but individual banks and wallets apply their own limits and registration steps, so the receiving side is where most extra requirements appear.

Troubleshooting

Wrong recipient details

If the name or account number does not match the bank's records, the receiving bank can reject and return the transfer. If funds reach an unintended but valid account, recovering them may depend on that account holder's cooperation. Always verify every field with your recipient before confirming.

Compliance review

Transfers are screened against sanctions lists and may be paused while Coinepay or the payout partner verifies the purpose or source of funds. Coinepay does not serve sanctioned persons or jurisdictions under comprehensive sanctions. Responding quickly to any document request is the fastest way to clear a review.

Delays

A payout can take longer because of time-zone differences, intermediary banks, weekends and holidays, or a recipient-side step that has not been completed — such as a bank asking the recipient to confirm an incoming transfer's purpose, or a wallet asking a first-time recipient to finish registration. Check the live status in the app before contacting support.

Returned transfers

If a transfer is returned — for example because of a closed account, a name mismatch or missing recipient action — the status will update in the app. Confirm the corrected details with your recipient and send again.

Get the app and help

Manage transfers 24/7 from the Coinepay dashboard or download the app for iOS or Android. For questions about a specific transfer, required documents or payout methods, contact Coinepay support or reach the team on Telegram.

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FAQ

Does Colombia use an IBAN for incoming transfers?

No. Colombia has no registered national IBAN format. Ask your recipient for their Colombian bank account number, their account type (savings or current) and, for a direct bank wire, their bank's SWIFT/BIC code.

Which payout methods can I choose for Colombia?

Coinepay supports bank account deposit, mobile wallets such as Nequi and DaviPlata, and cash pickup, and some payouts can use a registered Bre-B key. Pick the method in the app and enter the exact fields it requests.

How much will the transfer cost and how long will it take?

Coinepay shows the exchange rate and fees before you confirm, and you can track status in the app. Times vary with the payout method, intermediary banks and recipient-side steps, so check the live status rather than relying on an estimate.

Why is my recipient's bank not crediting the money yet?

Some Colombian banks require the recipient to open the incoming transfer in their app and state its purpose, or to enable automatic crediting first. Ask your recipient to check their banking app and respond to any request.

What do I need to send money from Spain to Colombia?

A Coinepay account with completed identity verification, the recipient's full legal name, and the payout details for your chosen method. You may also be asked for the transfer's purpose and your source of funds for compliance screening.

How to Send Money to Colombia from Spain: Step-by-Step Guide