Coinepay | How to Send Money to the Philippines from the UK with Coinepay

Coinepay Global Remittance lets you send money from the United Kingdom to the Philippines, with payouts to bank accounts, mobile wallets and cash pickup locations. This guide walks through what you need, the details to collect from your recipient, and how to review the rate and fees before you confirm. The local currency is the Philippine peso (PHP), and your recipient can often choose whether to receive pesos or, in some cases, retain a foreign-currency credit.

Before you start: what the sender needs

To send money you need a Coinepay account with identity verification (KYC) completed. If you have not signed up yet, register with Coinepay and finish verification first. You can manage everything from the 24/7 dashboard or the Coinepay app for iOS and Android.

Every transfer is subject to identity verification, sanctions screening and local regulations. Coinepay screens all customers and counterparties against sanctions lists and may ask for documents such as the purpose of the transfer or the source of funds. Collect your recipient's full legal name exactly as it appears on their ID before you begin, along with the payout details for the method you choose.

Choose a payout method and gather recipient details

Coinepay supports common local payout methods in the Philippines. Pick the one that suits your recipient and collect the right information.

Bank deposit

Banks such as BDO and BPI are widely used for receiving deposits. For a bank payout you generally need:

The recipient's full account name (must match the bank's records)
The bank name
The account number
The recipient's address may also be requested

For a direct international bank wire, the receiving bank's SWIFT/BIC code is used. For example, BPI publishes BOPIPHMM (or BOPIPHMMXXX) for incoming SWIFT payments to its branches. Confirm the exact SWIFT/BIC and any branch or intermediary-bank instructions directly with the recipient's bank.

Important: the Philippines has no IBAN format in Swift's IBAN Registry, so use the Philippine account number as given by the bank rather than trying to construct an IBAN. Account-number lengths vary between banks, so verify the number against the recipient's own bank details rather than assuming a fixed length.

Mobile wallet

Popular wallets in the Philippines include GCash and Maya. For a wallet payout you typically need:

The wallet provider (for example GCash or Maya)
The wallet number, usually the recipient's mobile number with country code
The account name registered to the wallet

Wallets have their own balance and incoming limits by account tier. GCash, for instance, sets wallet-balance and monthly incoming limits that depend on the account's verification level. Ask your recipient to confirm their wallet can receive the amount before you send.

Cash pickup

Cash pickup is available through providers such as Cebuana Lhuillier and M. Lhuillier. For this method:

Enter the recipient's name exactly as it appears on the ID they will present
Share the transfer reference with your recipient once the transfer is sent
The recipient brings valid identification and the reference to collect the funds

Availability of specific banks, wallets and pickup partners depends on the transfer. The options shown in the app at the time you send are the ones you can choose.

Step-by-step: sending the transfer

Open Global Remittance in the Coinepay dashboard or app and start a new transfer.
Choose the destination and currency. Select the Philippines and the payout currency (usually PHP), then pick your payout method: bank deposit, mobile wallet or cash pickup.
Enter the recipient's details. Add the full legal name and the payout details for your chosen method. Double-check every digit of an account or wallet number.
Review the exchange rate and fees. Coinepay shows the rate and fees clearly before you confirm, so you can see what your recipient will receive. Review this screen carefully.
Provide any requested information. You may be asked for the purpose of the transfer or source of funds as part of compliance checks.
Confirm the transfer.
Track the status. Every transfer has status tracking in the dashboard and app. Share the reference with your recipient if they need it for cash pickup.

What your recipient should know

Under Bangko Sentral ng Pilipinas (BSP) rules, Philippine residents generally do not have to convert foreign-currency receipts from non-trade sources into pesos; they may retain, deposit or convert them. For a non-resident's peso account, BSP may require supporting documents for inward remittances, so a non-resident recipient should be ready to provide them.

Philippine banks follow anti-money-laundering rules that require traceable sender and beneficiary information. Larger transactions and cash payouts can trigger additional checks or require a non-cash payout method under enhanced due diligence. These are normal regulatory steps, not reasons to split a transfer or route it through a third party — doing so is never advisable and Coinepay does not support it.

Troubleshooting

Wrong recipient details

If an account number, name or wallet number is incorrect, the receiving bank or provider can reject and return the payment. Check every field before confirming. If you spot a mistake after sending, contact Coinepay support as soon as possible.

Compliance review

A transfer may be held while identity verification, sanctions screening or source-of-funds checks are completed. Respond promptly to any request for documents in the app to help the review finish.

Delays

Weekends, Philippine public holidays, funding time and security checks can slow a transfer. Keep an eye on the status tracker and make sure your own account verification is complete so funding is not held up.

Wallet or pickup limits

A wallet payout can be rejected if it exceeds the recipient's wallet balance or incoming limits, which vary by account tier. Cash pickup may also be restricted for larger amounts. If a payout is likely to exceed a limit, consider a bank deposit instead and confirm the recipient's limits in advance.

Returned transfers

If a payment is returned, the status tracker will show it. Verify the recipient details, then re-send with corrected information or contact support for help.

Where transfers can and cannot go

Coinepay sends to every country and region except jurisdictions under comprehensive sanctions (such as Cuba, Iran, North Korea, Syria and the occupied regions of Ukraine). It does not serve sanctioned persons. The Philippines is supported, and you can send from the UK using the methods above. Some services are not available in every jurisdiction, and virtual-asset-related services are not available to residents of mainland China.

Get started

Ready to send? Create your Coinepay account or open the Coinepay app, complete verification, and start a transfer to the Philippines. For questions about a specific transfer, reach support or the Coinepay community on Telegram.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Do I need an IBAN to send money to a Philippine bank account?

No. The Philippines has no IBAN format in Swift's IBAN Registry, so use the recipient's Philippine account number instead. For an international wire, the receiving bank's SWIFT/BIC code is used — confirm it and any branch instructions with the bank.

Which payout methods can I choose for the Philippines?

Coinepay supports bank deposit (to banks such as BDO and BPI), mobile-wallet payout (such as GCash and Maya) and cash pickup (through providers such as Cebuana Lhuillier and M. Lhuillier). The options available depend on the transfer and are shown in the app.

How will I know the exchange rate and fees?

Coinepay shows the exchange rate and fees clearly before you confirm, so you can see what your recipient will receive. Review that screen carefully before you confirm the transfer.

What does my recipient need for cash pickup?

They need to present valid identification with a name matching exactly how you entered it, plus the transfer reference you share with them after sending. Enter the recipient's name exactly as it appears on their ID.

Why might my transfer be held or returned?

Holds can result from identity verification, sanctions screening or source-of-funds checks. Returns often happen when recipient details are wrong or a wallet's incoming limit is exceeded. Track the status in the app and contact Coinepay support if you need help.

How to Send Money to the Philippines from the UK with Coinepay