123 Reg sells domains, web hosting, Professional Email, Microsoft 365, Website Builder, VPS and more, mostly through its UK site in GBP. If you want to pay with a Coinepay virtual card, this guide walks through what you need, how to create an account and check out, and how to troubleshoot a declined payment. Prices and plan names below were checked in October 2026 and can change, so always confirm the current figure on the 123 Reg pricing page before you buy.
Before you start
You will need a few things ready so checkout goes smoothly:
- A verified Coinepay account. Register at the Coinepay sign-up page and complete identity verification (KYC) before you try to use a card. You can manage everything from the Coinepay dashboard or the mobile app on iOS and Google Play.
- A Coinepay virtual card. Issuance gives you an instant card number, expiry date and CVV, which is all you need to type into a web checkout.
- Enough balance on the card to cover the full prepaid term, not just the advertised monthly-equivalent figure. Many 123 Reg plans bill for one or three years up front.
- Your real billing details. Use the name and address registered to your Coinepay account. 123 Reg's general terms also restrict services to business customers and make overseas customers responsible for local-law compliance, so sign up with accurate information.
123 Reg's own help pages list credit/debit card and PayPal as payment options at checkout. The published documentation does not give a definitive list of accepted card brands, and no merchant is obliged to accept any particular card. If you want to be sure your card will work before committing, contact Coinepay support to confirm your card meets the requirement.
Understand what you're paying for
123 Reg advertises monthly-equivalent prices that are usually tied to a longer prepaid term, and renewal prices can differ from the first-term price. Prices below are UK-site offers in GBP, exclude VAT, and were checked in October 2026 — treat them as a guide only.
| Product | Tiers | First-term from |
|---|---|---|
| Web Hosting | Economy, Deluxe, Ultimate, Maximum | £1.99/mo (3-year term) |
| Website Builder | Personal, Business, Business Plus | £3.99/mo (1-year term) |
| Professional Email | Pro Light, Pro Plus, Premium, Ultra | £1.99/mailbox/mo (1-year) |
| Microsoft 365 | Email Essentials, Email Plus, Online Business Essentials, Business Professional | £1.99/mailbox/mo (1-year) |
| Managed WordPress | Basic, Deluxe, Ultimate, Ecommerce | £3.99/mo (1-year term) |
| Premium Hosting | Launch, Enhance, Grow, Expand | £14.99/mo (1-year term) |
| VPS Hosting | Standard RAM, High RAM (Linux/Windows) | £3.99/mo (1-year term) |
Domains are priced by extension and term rather than a single tier; at the time of writing (October 2026) the pricing page advertised a .co.uk or .com from £0.01 for the first year with a three-year purchase. If you shop in another currency, 123 Reg's terms say checkout shows the amount charged in the selected currency and that taxes or issuer foreign-transaction charges may apply.
Step 1: Create or sign in to your 123 Reg account
On the 123 Reg site, choose Create an Account if you are new, or Sign in to 123 Reg if you already have one. Once signed in you land in the Control Panel, which holds Account Settings and My Products. Enter your real name and billing address — these should match your Coinepay card details to avoid an address-mismatch decline later.
Step 2: Add your product to the basket
Pick the domain, hosting plan, email or other product and the term you want, then add it to the basket. Review the term carefully: the low monthly figure is the advertised equivalent for a one- or three-year prepaid commitment, so the basket total is what your card will actually be charged.
Step 3: Check out with your Coinepay card
- Select the cart and sign in when prompted.
- On the Payment page, choose the card option and select Add a new card.
- Enter your Coinepay card number, expiry date and CVV, and the billing address on your Coinepay account.
- If asked, complete Confirm preauthorization and any authentication check the page presents.
- Review the total and place the order. Keep the confirmation for your records.
If you prefer, you can save the card first in Account Settings → Payment Methods → Add Payment Method, then use it at checkout.
Step 4: Manage billing and renewals
123 Reg services generally auto-renew unless you turn renewal off, and the terms allow charges against a product's primary, designated backup, or other saved payment methods at then-current rates. To keep the right card on file, go to Account Settings → Renewals & Billing, select the product and choose Update Payment. Because renewal prices can be higher than the first term, make sure your Coinepay card has enough balance ahead of each renewal date, or a renewal attempt can be declined and a domain suspended.
Troubleshooting a declined card
123 Reg's official help documents a possible card-authentication check but does not publish a list of exact decline messages, so match the behaviour you see to the likely cause below.
Insufficient balance
The most common cause. Confirm your Coinepay card holds enough to cover the full prepaid term plus any VAT or foreign-transaction charge, not just the monthly-equivalent figure. Top up in the Coinepay app and try again.
Billing address mismatch
If the address you type at checkout does not match the one registered to your card, the payment can be refused. Re-enter the exact billing details held on your Coinepay account.
3-D Secure / authentication check
The checkout may trigger an authentication step. Complete it using the verification method set up in your Coinepay app. If it does not appear or times out, close the page, reopen the basket and start the payment again.
Card details or term entry
Double-check the card number, expiry and CVV, and confirm your card has not expired. A new card issued in Coinepay can be used immediately once your account is verified.
Merchant region or business checks
123 Reg restricts services to business customers and does not publish a country-by-country card-acceptance list. If a payment is refused and your balance and details are correct, the issue may be a merchant-side check rather than your card. Contact 123 Reg support or use the Control Panel live chat to confirm, and reach out to Coinepay support to check your card is active and nothing on the Coinepay side is blocking the charge.
Cancellations and refunds
Know the policy before you pay. 123 Reg's money-back guarantee requires cancellation of eligible initial purchases within 14 days; monthly Microsoft 365 has a 48-hour window and annual Microsoft 365 a seven-day window, while domain registrations, add-ons and upgrades/downgrades are excluded. After the guarantee, advance fees are generally non-refundable for the paid period, and domain registrations and renewals are non-refundable. Domain auto-renewal can be switched off in the Control Panel; hosting, VPS, Website Builder and Online Store cancellations are handled by phone or Control Panel live chat. Domain cancellations must be completed before the payment date, which the domain terms say is at least seven days before renewal, and a bundled domain must be cancelled separately from the service it came with.
Need help from Coinepay?
For anything about your Coinepay card — balance, verification status, or whether a card is suitable for a given merchant — reach the team through the support page or Telegram. For plan details, availability and the current price in your currency, check the official 123 Reg website directly.
Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support
FAQ
Does 123 Reg accept Coinepay virtual cards?
123 Reg's help pages list credit/debit card and PayPal at checkout but do not publish a definitive list of accepted card brands, and no merchant is required to accept any particular card. Contact Coinepay support to confirm your card meets the requirement before you buy.
How much balance should I keep on my card for 123 Reg?
Enough to cover the full prepaid term shown in your basket, not just the advertised monthly-equivalent price. Many plans bill one or three years up front, and VAT or foreign-transaction charges may be added. Keep extra for renewals, which can cost more than the first term.
Why was my 123 Reg payment declined?
Common causes are insufficient balance, a billing address that doesn't match your card, an incomplete 3-D Secure authentication step, or a merchant-side check. 123 Reg does not publish exact decline messages, so verify your balance and details, then contact Coinepay support if the card still won't work.
Can I use my Coinepay card for automatic 123 Reg renewals?
Yes. Save it in Account Settings → Payment Methods, and set it per product under Renewals & Billing → Update Payment. Services auto-renew unless you disable renewal, so keep enough balance before each renewal date to avoid a declined charge and possible domain suspension.
Can I get a refund if I cancel a 123 Reg service?
Eligible initial purchases can be cancelled within 14 days under the money-back guarantee (48 hours for monthly Microsoft 365, seven days for annual), but domains, add-ons and upgrades are excluded. After that, advance fees and domain registrations are generally non-refundable.
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