Coinepay | How to Send Money to Vietnam: Step-by-Step Guide

Coinepay Global Remittance lets you send money to Vietnam from your verified account, with multi-currency support and a clear view of the exchange rate and fees before you confirm. This guide walks through what you need, the local payout methods you can choose, and how to track the transfer until it arrives. It covers general recipient-side considerations too, so you know what to expect at the Vietnamese end.

Before you start: what the sender needs

To send a transfer to Vietnam, you need a Coinepay account with identity verification (KYC) complete. You can manage everything from the Coinepay dashboard or the mobile app for iOS and Android. If you have not registered yet, create an account first.

You will also need accurate recipient details. Vietnam's local currency is the Vietnamese đồng (VND). The exact information required depends on the payout method you pick, but in every case you need the recipient's full legal name exactly as it appears on their bank record or government ID. A mismatched name is one of the most common reasons a transfer is delayed or returned.

Payout methods for Vietnam

Coinepay supports transfers to Vietnam and offers the common local payout methods. Choose the one that suits your recipient:

Bank account deposit (VND)

For a deposit into a Vietnamese bank account, you typically need the recipient's full name, their bank name, and their account number. Vietnam has no national IBAN format — it is not listed in Swift's IBAN registry — so you use the account details supplied by the receiving bank rather than an IBAN. For transfers routed over the SWIFT network, you may also need the receiving bank's name and address and its SWIFT/BIC code; Vietnamese banks such as Vietcombank publish these as their inward-transfer details. Account-number length and any branch code vary by bank, so always confirm the exact details with your recipient and their bank. Enter them carefully — a wrong digit can cause the bank to reject and return the payment.

Mobile wallet

Mobile wallets are popular in Vietnam. Availability depends on the payout partner, and the main Vietnamese wallets used for inbound remittance are MoMo and ZaloPay. For a wallet payout you generally need the recipient's registered full name and the mobile number or wallet ID linked to their account. Ask your recipient to confirm the name on their wallet matches the name you enter, since wallet credits are matched to the registered account holder.

Cash pickup

With cash pickup, your recipient collects the funds in person at an agent location. They will usually need the transfer reference number from your Coinepay confirmation and a valid government-issued photo ID whose name matches the recipient name on the transfer. Share the reference with your recipient only through a channel you trust.

Step-by-step: sending the transfer

Open Global Remittance. Sign in to the Coinepay app or dashboard and start a new transfer.
Choose Vietnam as the destination and select the payout currency (VND for a local deposit) and the payout method — bank deposit, mobile wallet or cash pickup.
Enter the recipient details for your chosen method: full legal name plus the bank account number and bank/SWuFT details, the wallet number, or the information needed for cash pickup. Double-check every field.
Review the exchange rate and fees. Coinepay shows the rate and fees clearly before you confirm, along with the amount your recipient is expected to receive. Review these figures and the recipient details on the summary screen.
Confirm the transfer. Once you confirm, Coinepay processes the payment and generates a reference number.
Track the status. Every transfer has status tracking in the app and dashboard. You can follow its progress from sent through to paid out, and share the reference with your recipient.

Compliance and verification

Cross-border transfers to Vietnam are subject to identity verification, sanctions screening and local regulations. Coinepay screens all customers and counterparties against sanctions lists and may ask you for additional information, such as the purpose of the transfer or the source of funds, before releasing it. Providing accurate details promptly helps your transfer clear smoothly. Do not split a transfer into smaller amounts or route it through third parties to avoid checks — this can cause holds or returns.

What the recipient should know

An individual in Vietnam who receives foreign currency through a qualifying one-way remittance may generally hold it in a foreign-currency account, save or withdraw it, or sell it to a licensed credit institution for VND; the rules differ for resident organizations. Vietnamese reporting entities are required to report certain qualifying international electronic transfers to the anti-money-laundering authority — this is a reporting obligation on institutions, not a cap on what your recipient may receive or a filing they must make themselves.

Family remittances may qualify for favorable personal income tax treatment under current rules. Keeping records that show the money's overseas source, together with the payout record, can help your recipient if they are ever asked to document it. Tax and reporting rules change, so your recipient should check with their bank or a local adviser about their own situation.

Troubleshooting

Wrong recipient details

An incorrect name or account number can delay a deposit or cause the receiving bank to reject and return the funds. Check each field before confirming. If you spot a mistake after sending, contact Coinepay support as soon as possible.

Transfer on hold or under review

Identity or regulatory checks, missing recipient information, or a request for the purpose or source of funds can place a transfer on hold. Respond to any request from Coinepay quickly and provide clear documents to help clear the review.

Delays

Weekends and Vietnamese public holidays can postpone bank processing until the next working day. Temporary issues at the receiving bank or cash-pickup agent can also slow a payout. Use status tracking to see where the transfer is.

Returned transfers

If a bank rejects a deposit — for example because of a name mismatch or an unsupported receiving bank — the funds are typically returned. Confirm the recipient's details and bank with them, then check the transfer status or reach out to support to arrange a resend.

Get help

If you are unsure which payout method or details to use for Vietnam, contact Coinepay support or reach the team on Telegram before you send. The Coinepay dashboard and mobile app are available 24/7 so you can start a transfer and track it whenever you need.

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FAQ

What details do I need to send money to a bank account in Vietnam?

You need the recipient's full legal name, their bank name and account number. Vietnam has no IBAN, so use the account details from the receiving bank; for SWIFT transfers you may also need the bank's address and SWIFT/BIC code. Confirm the exact details with your recipient's bank.

Which mobile wallets can I send to in Vietnam?

Mobile wallet availability depends on the payout partner. The main Vietnamese wallets used for inbound remittance are MoMo and ZaloPay. You generally need the recipient's registered full name and the mobile number or wallet ID linked to their account.

How does my recipient collect a cash pickup?

For cash pickup, your recipient usually needs the transfer reference number from your Coinepay confirmation and a valid government-issued photo ID whose name matches the recipient name on the transfer. Share the reference only through a channel you trust.

How much will it cost and how long will it take?

Coinepay shows the exchange rate and fees clearly before you confirm each transfer, along with the amount your recipient is expected to receive. Review these on the summary screen. Processing can be affected by weekends, Vietnamese public holidays and compliance checks.

Why might my transfer to Vietnam be delayed or returned?

Common causes are an incorrect recipient name or account number, a compliance or identity review, missing information, or temporary issues at the receiving bank or agent. Check your details carefully, respond to any requests from Coinepay, and use status tracking to follow progress.

How to Send Money to Vietnam: Step-by-Step Guide