Sending money to friends, family or business partners in Chile is straightforward with Coinepay Global Remittance. You can transfer to a Chilean bank account, a mobile wallet or a cash-pickup point, with the exchange rate and fees shown clearly before you confirm. This guide walks through what you need, how to choose a payout method, and what to do if something goes wrong.
Coinepay supports transfers to Chile. Everything is handled from the Coinepay dashboard or the mobile app, so you can send and track a transfer any time.
Before you start: what the sender needs
To send money to Chile you need a Coinepay account with identity verification (KYC) completed. If you have not signed up yet, register here and finish verification first. You will also need:
- The recipient's full legal name, exactly as it appears on their official ID or bank records.
- The payout details for the method you choose (see below).
- Readiness to confirm the purpose of the transfer and, if asked, your source of funds. Transfers are subject to identity verification, sanctions screening and local regulations.
Chile's local currency is the Chilean peso (CLP). Many payouts are delivered in CLP, so the amount your recipient receives is converted at the rate shown in the app at the time you confirm.
Choosing a payout method for Chile
Coinepay supports bank deposit, mobile-wallet and cash-pickup payouts. Availability can depend on the route and the receiving institution, so always check the options the app offers for your specific transfer.
Bank account deposit (CLP)
For a local Chilean bank deposit, you typically need the recipient's full name, their bank name, the account number, the account type (checking, savings or demand/vista), the bank code, and their Chilean RUT/RUN identification number. A phone number and address may also be requested. Chilean banks that commonly receive transfers include BancoEstado, Santander, Banco de Chile, Scotiabank, Bci and Itaú.
Chilean accounts do not use a national IBAN format, so do not try to construct one. Use the account number and bank details exactly as your recipient's bank specifies. Account numbers in Chile can be up to 20 digits long.
International bank transfer by SWIFT
For a direct international wire, you need the receiving bank's SWIFT/BIC code, the recipient's account number and the account holder's full name. Some banks, such as Santander Chile, note that their current-account numbers are unique and no branch code is needed for an incoming international transfer; always confirm the exact requirements with the actual receiving bank. Note that not every digital account can receive a direct wire — for example, some app-based accounts have no SWIFT code and cannot take transfers from abroad, so a SWIFT route will not work for them.
Mobile wallet
Chile has digital accounts and prepaid wallets that can receive payouts on some routes, such as Tenpo Prepago and Mercado Pago. For a wallet payout you usually need the recipient's full name, their registered phone number or account identifier, and their RUT. Confirm with your recipient which wallet they use and that it can receive the type of payout you are sending.
Cash pickup
With cash pickup, your recipient collects the funds in person at an agent location. They will need their full legal name to match the transfer exactly and a valid government-issued ID (and typically their RUT). Give your recipient any reference number the app generates so they can collect without delay.
Step-by-step: sending the transfer
- Open Coinepay and start a transfer. Sign in to the dashboard or the app and choose the remittance or send-money option.
- Choose Chile as the destination. Select the country and the currency or payout you want — for most local payouts this is CLP.
- Select the payout method. Pick bank deposit, mobile wallet or cash pickup, then enter the recipient's details for that method. Double-check the account number, account type and RUT.
- Enter the amount. You can usually enter the amount you want to send or the amount you want the recipient to receive.
- Review the exchange rate and fees. Coinepay shows the rate and fees before you confirm. Check the amount your recipient will receive and the recipient details one more time.
- Confirm the transfer. Submit it for processing. You may be asked for the purpose of the transfer or supporting documents as part of compliance checks.
- Track the status. Every transfer has status tracking in the app, so you can follow it from submitted through to delivered.
Recipient-side considerations in Chile
What your recipient needs to do depends on the payout method and their bank. A few general points:
- Bank deposits post to the recipient's account once the receiving bank processes them; the recipient does not usually need to take any action beyond having a valid account.
- Chile operates a formal foreign-exchange framework, and banks participating in that market verify identity and documentation and report certain foreign-currency operations to the Central Bank. Ordinary family remittances are generally permitted; there is no blanket cap that stops a normal remittance from arriving.
- Larger operations — for example sizeable foreign loans or capital contributions — can trigger additional reporting on the recipient's side. These are not ordinary family-remittance thresholds, but a business recipient should be aware of them.
- Whether an incoming payment is taxable in Chile depends on what the payment represents, not simply on it arriving by transfer. A recipient who is domiciled or resident in Chile may be taxed on income from Chilean and foreign sources. If in doubt, your recipient should consult a local tax adviser.
Troubleshooting
Wrong recipient details
An incorrect account number, account type or RUT is a common reason a payout is returned. A balance limit on the receiving account can also cause a rejection. Before you confirm, check every field against what your recipient's bank or wallet provider states. If you spot a mistake after sending, contact Coinepay support as soon as possible.
Compliance review
Transfers are screened against sanctions lists and may be held for review. Coinepay may ask you to confirm the purpose of the transfer or provide documents about your source of funds. Responding promptly with accurate information helps the transfer proceed. Do not split a transfer into smaller amounts or route it through a third party to avoid checks — that can cause delays or a return.
Delays
Delivery times vary by route and can be affected by transaction review, identification requirements, partner-bank processing and system availability. For SWIFT payments, intermediary banks and time-zone differences can extend processing, and intermediary charges may reduce the amount that reaches the recipient. Use the status tracker to see where your transfer is.
Returned transfers
If a payout cannot be delivered — for example because details did not match or an account could not receive it — the funds are typically returned. Check the status in the app and reach out to support to correct the details and try again.
Manage everything from the app
You can start transfers, review rates and fees, and track status 24/7 from the Coinepay dashboard or by downloading the app on iOS or Google Play. For help with a specific transfer, contact Coinepay support or reach the team on Telegram.
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FAQ
What details do I need to send money to a Chilean bank account?
For a local CLP bank deposit you typically need the recipient's full legal name, bank name, account number, account type (checking, savings or demand), bank code and their Chilean RUT/RUN. A phone number and address may also be requested. For an international wire you need the receiving bank's SWIFT/BIC, the account number and the account holder's name.
Does Chile use an IBAN?
No. Chilean accounts do not have a national IBAN format, so do not try to build one. Use the account number and bank details (and SWIFT/BIC for international wires) exactly as the recipient's bank specifies.
What payout methods can I choose for Chile?
Coinepay supports bank account deposit, mobile-wallet payout and cash pickup. Availability can depend on the route and the receiving institution, so check the options shown in the app for your specific transfer.
How much are the fees and the exchange rate?
Coinepay shows the exact exchange rate and fees in the app before you confirm the transfer, so you can review the amount your recipient will receive before committing.
Why might my transfer to Chile be delayed or returned?
Common reasons include an incorrect account number, account type or RUT, a balance limit on the receiving account, or a compliance review. SWIFT transfers can also take longer due to intermediary banks and time-zone differences. Check the status tracker and contact Coinepay support if you need help.
