tl;dv is an AI meeting recorder and note-taker that captures calls, transcribes them and generates summaries. If you want to move from the Free plan to a paid tier, you will need a card that works with tl;dv's Stripe-powered checkout. This guide explains how to set up a Coinepay virtual card, subscribe to tl;dv, and troubleshoot the most common reasons a card gets declined.
What you need before you start
tl;dv processes paid subscriptions through Stripe, which asks for a saved card and your billing details. To pay smoothly, have the following ready:
- A verified Coinepay account. You must register and complete identity verification (KYC) before you can use card services. Card issuance and fund services are provided by licensed partner financial institutions.
- A Coinepay virtual card. Once issued, you get an instant card number, expiry date and CVV in the Coinepay dashboard or mobile app.
- Enough balance on the card to cover the plan you choose, plus any tax that Stripe adds at checkout.
- Your real billing details — the name, address, postcode and country you want on the invoice. Always use your genuine identity and billing information.
- A tl;dv account created with Google or Microsoft sign-in.
You can get the Coinepay app from the App Store or Google Play, or manage everything from the 24/7 web dashboard.
tl;dv plans at a glance
tl;dv publishes four tiers: Free, Pro, Business and Enterprise. The Free plan costs $0/€0 and, according to tl;dv, does not require a credit card to start. Paid plans are billed per seat, monthly or annually.
| Plan | Monthly (per seat) | Annual (per seat) |
|---|---|---|
| Free | $0 / €0 | $0 / €0 |
| Pro | $29 / €29 | $18 / €18 ($216 / €216 per year) |
| Business | $39 / €39 | $29 / €29 ($348 / €348 per year) |
| Enterprise | Custom — contact tl;dv sales |
These are tl;dv-published US and euro-market figures observed on 19 October 2026, which the company says it verified against its pricing page on 20 July 2026. Prices, taxes and local-currency amounts can change and vary by region, so confirm the current total on tl;dv's official pricing page before you buy. Enterprise pricing is custom and handled through tl;dv's sales team.
Step 1: Create a Coinepay virtual card
Sign in to the Coinepay app or dashboard, open the card section and create a new virtual card. The card number, expiry date and CVV appear instantly. Top up the card so its balance comfortably covers the plan price and any tax that may be added at checkout. If you are buying tl;dv for a business team, you can issue a dedicated virtual card and set a custom spending limit to match your subscription budget.
Step 2: Set up your tl;dv account
Go to tl;dv and sign up with your Google or Microsoft account. During onboarding, tl;dv asks for calendar permissions and recording preferences so it can join and record your meetings. You can start on Free and upgrade whenever you are ready.
Step 3: Choose your plan and start checkout
Open the pricing or upgrade area in tl;dv, select Pro or Business, and choose monthly or annual billing. Because each paid seat is charged separately, pick the correct number of seats for your team. Keep in mind that adding a member who receives paid features can add a charge, and removing a member later does not automatically remove the purchased seat — you need to contact tl;dv support to reduce your seat count.
Step 4: Enter your Coinepay card details
tl;dv's checkout runs on Stripe. Enter your Coinepay virtual card number, expiry date and CVV, then type your billing name and address exactly as they appear on your Coinepay account. Review the plan, billing cycle, seat count and the total shown before you confirm. The exact first-purchase screens are set by tl;dv and may change, but you will always be asked for card and billing information. Complete any security verification your card issuer requests and submit the payment.
Step 5: Confirm the subscription and save your invoice
After payment succeeds, your plan activates. You can review your subscription and invoices under Account & Billing; selecting Billing information redirects to Stripe, where your invoice history lives. Some tl;dv help articles label the route Settings → Plan & Billing → Manage subscription; the exact wording can differ between accounts. Note that edits to your billing details apply only to future invoices, not ones already issued.
Troubleshooting: why a card gets declined
If your payment does not go through, work through these common causes. Stripe lists general decline reasons such as insufficient funds, incorrect card details, issuer declines and required authentication — the specific wording you see depends on your issuer.
Insufficient balance
A virtual card must hold enough to cover the full charge plus any tax. If the balance is short, the payment fails. Top up your Coinepay card in the app and retry. For annual plans, remember the whole year is charged up front.
Billing address mismatch
Stripe may check the billing address and postcode against what your card issuer has on file. Enter the billing details associated with your Coinepay card exactly, with no typos in the postcode or country, and try again.
3-D Secure / extra authentication
Some transactions require an additional verification step. Watch for a prompt in the Coinepay app or a confirmation request, approve it promptly, and avoid closing the checkout window until the payment finishes.
Card details entered incorrectly
Double-check the card number, expiry date and CVV. Copying the values directly from the Coinepay dashboard reduces errors.
Region and card-type checks
Because tl;dv bills through Stripe, Stripe's rules apply. Stripe prohibits transactions involving comprehensively sanctioned places — including Cuba, Iran, North Korea, Syria and the Crimea, Donetsk and Luhansk regions. For cards issued in India, Stripe notes that recurring charges require an issuer-captured e-mandate and may hit extra authorization steps. tl;dv has not published a definitive list of accepted card networks or types, so whether a particular card clears its checkout is not something we can promise here. If you are unsure your Coinepay card meets a specific requirement, contact Coinepay support to confirm before you buy.
Managing, upgrading and cancelling
To change plans or payment details, return to Account & Billing (or Plan & Billing) and open Manage subscription, which takes you into Stripe. To cancel Pro, choose Cancel plan (some articles describe Cancel or pause plan) in Stripe. tl;dv's terms, dated 18 May 2026, state that paid fees are non-refundable unless otherwise agreed, so cancel before your next renewal if you do not want to be charged again. Former subscribers who need past invoices should ask tl;dv support.
Keeping your Coinepay card ready
Before each renewal, make sure your virtual card has enough balance and has not expired, so a scheduled charge does not fail. If you manage several ad or software subscriptions, issuing a separate Coinepay card per service with its own limit makes spending easy to track. You can review transactions anytime in the Coinepay dashboard or app, and reach the team through support or Telegram if a payment needs attention.
Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support
FAQ
Which tl;dv plan should I pay for?
tl;dv offers Free, Pro, Business and Enterprise. Free is $0 and needs no card. Pro and Business are billed per seat, monthly or annually, and Enterprise has custom pricing through tl;dv sales. Check tl;dv's official pricing page for current amounts and taxes in your region before paying.
Will my Coinepay virtual card work at tl;dv checkout?
tl;dv bills through Stripe and asks for a card number, expiry and CVV plus billing details. tl;dv has not published which card networks or types it accepts, so we can't guarantee any specific card clears. If you're unsure, contact Coinepay support to confirm your card meets the requirement before buying.
Why was my card declined when subscribing to tl;dv?
Common causes are insufficient balance, a billing address or postcode that doesn't match your card, an unfinished 3-D Secure step, or a mistyped card number. Top up your Coinepay card, re-enter your real billing details carefully, approve any verification prompt, and try again.
Where do I find my tl;dv invoices and manage billing?
Open Account & Billing (some accounts show Plan & Billing) in tl;dv and select Billing information or Manage subscription, which redirects to Stripe where your invoice history lives. Changes to billing details apply only to future invoices.
Can I get a refund if I cancel tl;dv?
tl;dv's terms state paid fees are non-refundable unless otherwise agreed. To avoid another charge, cancel before your renewal date via Account & Billing then Cancel plan in Stripe. For past invoices after downgrading to Free, ask tl;dv support.
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