Coinepay | How to Pay for Tactiq with a Virtual Card (Step-by-Step Guide)

Tactiq is an AI meeting assistant that transcribes calls and drafts summaries, and its paid tiers are billed through an online checkout. If you want a dedicated card for this subscription so it is easy to track and control, a Coinepay virtual card gives you an instant card number, expiry date and CVV to enter at checkout. This guide walks through what you need, how to upgrade inside Tactiq, and what to do if a payment is declined.

Before you start

Have these ready so checkout goes smoothly:

A verified Coinepay account. Register and complete identity verification (KYC) first. You can create your account and manage everything from the Coinepay dashboard or the mobile app on iOS and Google Play.
A funded virtual card. Create a card in the app and make sure it has enough balance to cover the plan and any small pre-authorization. Tactiq subscriptions renew automatically, so keep the card funded for renewals too.
Your real billing details. Use the name and billing address that match your Coinepay card record. Mismatched details are a common cause of declines.
A Tactiq account. You can sign up with Google or an emailed magic link, and organizational SSO is available when configured. New accounts can start on Free without a card.

Know the Tactiq plans

Tactiq offers Free, Pro, Team, Business and Enterprise tiers, plus an education plan for eligible teachers and students (its price is not published). At the time of writing (October 2026), the published United States pricing is: Pro at $12/user/month or $8/user/month billed annually; Team at $20/user/month or $16.67/user/month billed annually; Business at $40/user/month or $29.17/user/month billed annually; and Enterprise by custom quote. Annual plans are charged upfront in one payment rather than monthly installments.

Prices and currency vary by region — Tactiq's checkout can show localized pricing in currencies such as ARS, AUD, BRL, CAD, COP, EUR, GBP, JPY, MXN, PEN and USD depending on your location. There can also be small differences between the pricing page and the help documentation (for example, Business annual showed $29.17 on the pricing page versus $29.16 in a help article), so always confirm the exact amount shown in checkout before you pay. Check the official Tactiq pricing page for the current figures in your market.

Step-by-step: subscribe with your Coinepay card

Create and fund your Coinepay virtual card. In the Coinepay app, generate a card and note the card number, expiry date and CVV. Top it up to cover the first charge plus a buffer.
Sign in to Tactiq. Open the Tactiq web dashboard using Google, a magic link, or SSO.
Open billing. Go to Account & Settings → Billing. From here you select a paid plan and choose your billing interval (monthly or annual).
Pick your plan and seats. Choose Pro, Team or Business. For Team purchases, you continue to Stripe checkout where you can adjust the seat quantity. Note that Team checkout is card-only.
Enter your card at Stripe checkout. Tactiq processes payments through Stripe and lists credit cards, debit cards, Apple Pay, Google Pay and Link as options. Type your Coinepay card number, expiry and CVV, then enter the billing name and address exactly as they appear on your Coinepay record.
Complete any verification. If a 3-D Secure (3DS) confirmation step appears, approve it through the method Coinepay prompts you with in the app or dashboard.
Confirm and save the receipt. After the payment succeeds, your plan activates. Keep the confirmation for your records.

Updating or changing your saved card

To change the card on file later, open Billing → Billing Actions → Update billing details or payment method. Stripe's page lets you add a card, set a default, or delete a payment method. For Team accounts, the payment method is admin-managed, so a Team admin handles card changes.

Troubleshooting a declined card

If a payment does not go through, work through these common causes before trying again.

Insufficient balance

Checkout may fail if the card balance does not cover the full charge, and annual plans bill the whole year upfront. Confirm the amount shown in checkout, then top up your Coinepay card in the app and retry. Remember that a renewal will also need enough balance on the card.

Billing address mismatch

Stripe checks the billing name and address against the card issuer. Enter the exact billing details tied to your Coinepay card. A typo or an old address is a frequent reason for a decline.

3-D Secure not completed

If a 3DS authentication prompt is dismissed or times out, the charge is rejected. Make sure you can receive and approve the Coinepay verification prompt, then start checkout again.

"Your card does not support this type of purchase"

Tactiq documents this specific checkout error. It lists possible causes such as a debit card that requires a PIN, restrictions on international use, or a corporate/FSA card limited to certain purchase categories, and it advises checking with the card issuer. If you see this message, contact Coinepay support to confirm your card is suitable for this type of online subscription before you try again.

An apparent double charge

If your statement shows what looks like two charges, one may be a pending pre-authorization rather than a second completed payment. Tactiq recommends confirming with the bank; pre-authorizations typically drop off on their own.

Merchant region checks

Checkout currency depends on your location, and local-currency support does not guarantee that every card or buyer in a country can complete a purchase. Tactiq's terms require compliance with applicable laws, and a country-by-country availability list is not published. Use your real location and details; never use a VPN or false address to work around a regional check. If a payment keeps failing and your card has funds, contact Coinepay support to confirm your card meets the merchant's requirements.

Managing renewals and cancellation

Tactiq subscriptions renew automatically. To stop future renewals, go to Account & Settings → Billing → Billing Actions → Cancel the subscription. Your paid access continues through the end of the current billing period, after which the account reverts to Free. For Team plans, a Team admin must cancel the subscription.

Note that Tactiq's terms state subscription fees are prepaid and non-refundable, and a separate published refund procedure was not confirmed at the time of writing. Because annual plans charge the full year upfront, consider starting with a monthly interval if you want to test the plan first.

A tip for teams and businesses

If you run several subscriptions or ad accounts, Coinepay lets you issue a separate virtual card for each one and set custom spending limits per card. Keeping Tactiq on its own dedicated card makes it easy to see renewals, cap spending, and keep clean records. You can manage all of your cards anytime from the 24/7 Coinepay dashboard or mobile app.

Need help?

For card creation, funding, verification or a declined payment, reach out to Coinepay support or message the team on Telegram. Card issuance and fund services are provided by licensed partner financial institutions, and some services are not available in every jurisdiction, so support can confirm what applies to your account.

Get your Coinepay virtual card: Sign up · App Store · Google Play · Customer support

FAQ

Which Tactiq plan should I pay for?

Tactiq offers Free, Pro, Team, Business and Enterprise tiers, plus an education plan for eligible teachers and students. Pro suits individuals, while Team and Business add seats and admin controls. Prices and currency vary by region, so check the official Tactiq pricing page and confirm the amount in checkout before paying.

Where do I enter my Coinepay card in Tactiq?

In the web dashboard go to Account & Settings → Billing, choose a plan and interval, and continue to Stripe checkout. Enter your Coinepay card number, expiry and CVV along with the billing name and address that match your Coinepay record.

Why did I get the error "Your card does not support this type of purchase"?

Tactiq documents this error for reasons such as a debit card needing a PIN, international-use restrictions, or a corporate/FSA card limited to certain categories, and advises checking with your issuer. Contact Coinepay support to confirm your card is suitable for this online subscription before retrying.

Can I get a refund after paying for Tactiq?

Tactiq's terms state subscription fees are prepaid and non-refundable, and no separate published refund procedure was confirmed. If you don't want to renew, cancel before the next billing date; paid access continues until the end of the current period.

How do I stop Tactiq from charging my card again?

Subscriptions renew automatically. Go to Account & Settings → Billing → Billing Actions → Cancel the subscription to stop future renewals. For Team plans, a Team admin must cancel. You can also keep Tactiq on a dedicated Coinepay card with a set spending limit.

How to Pay for Tactiq with a Virtual Card (Step-by-Step Guide)