Coinepay Global Remittance lets you send cross-border transfers to El Salvador from your verified account, with bank deposit, mobile wallet and cash pickup payout options. This guide walks through what you need before you start, how each local payout method works, and how to review the rate and fees that Coinepay shows you before you confirm. You manage everything from the Coinepay dashboard or the mobile app, available 24/7.
Before you start: what the sender needs
To send a transfer to El Salvador you need a Coinepay account with identity verification (KYC) completed. Every transfer is subject to sanctions screening and local regulations, and Coinepay may ask you for extra information such as the purpose of the transfer or the source of your funds. Have your own documents ready so you are not held up mid-transfer.
You also need accurate details for your recipient. The exact fields depend on the payout method you choose, but in all cases you must enter the recipient's full legal name exactly as it appears on their government-issued ID or bank record. A mismatch is one of the most common causes of delayed or failed payouts.
If you do not have a Coinepay account yet, you can register here and download the app for iOS or Android.
The local currency in El Salvador
The currency used for ordinary bank transfers in El Salvador is the US dollar (USD); the Salvadoran colón also retains legal-tender status. When you set up a transfer, Coinepay supports multiple currencies and will show you the exchange rate and any fees that apply before you confirm, so you can see exactly what your recipient is set to receive.
Payout methods you can choose
Coinepay supports common local payout methods. Which ones are available for a given recipient can depend on the destination and the details you enter, so always check the options presented at checkout.
Bank account deposit
Funds are deposited into the recipient's bank account at a Salvadoran bank. Commonly used receiving banks include Banco Agrícola, BAC Credomatic, Banco Cuscatlán and Banco Davivienda. For a bank deposit you will typically need:
- The recipient's full legal name and, for some banks, their address.
- The recipient's account number at the receiving bank.
- The receiving bank's SWIFT/BIC. For example, Banco Agrícola publishes its receiving BIC as CAGRSVSS (or CAGRSVSSXXX), and BAC Credomatic publishes BAMCSVSSXXX.
El Salvador has a registered 28-character IBAN that begins with SV, followed by two check digits, a four-letter bank identifier and 20 digits. If your recipient gives you an IBAN, use it. However, an IBAN is not always required for an incoming transfer to El Salvador: some banks, including BAC and Banco Agrícola, ask senders to use the account number together with the receiving bank's SWIFT/BIC instead. Ask your recipient to get the exact instructions from their own bank for the receiving bank and currency.
Watch out for codes that belong to other countries: an ABA routing number is a US bank code and a CLABE is a Mexican account standard. If an intermediary or correspondent bank is involved, treat its details separately and do not use an intermediary's US routing number as if it were a Salvadoran account code.
Mobile wallet deposit
Mobile wallet payout sends funds to a wallet the recipient can access on their phone. For a wallet deposit you generally need the recipient's full legal name and the mobile number or wallet ID registered to their account. Wallet availability in El Salvador changes over time, so rely on the live options Coinepay shows for your specific route at checkout rather than assuming a particular wallet is supported. If the wallet you want is not listed, bank deposit or cash pickup may be the practical choice.
Cash pickup
With cash pickup, the recipient collects the funds in person at a payout location after the transfer is ready. For this method you need the recipient's full legal name exactly as printed on the ID they will present. Your recipient should bring valid government-issued identification, and the name on that ID must match the name on the transfer precisely, or the payout can be refused.
Step-by-step: send your transfer
- Open Coinepay and start a transfer. Sign in to the dashboard or the mobile app and choose the option to send money / global remittance.
- Choose El Salvador as the destination and set the currency. Select the payout currency (bank transfers there are commonly in USD) and the amount you want to send or the amount you want the recipient to receive.
- Pick the payout method. Choose bank deposit, mobile wallet or cash pickup from the methods offered for this route.
- Enter the recipient details. Type the recipient's full legal name and the fields required for the method you picked — account number plus SWIFT/BIC (or IBAN) for bank deposit, wallet details for a wallet, or name and ID matching for cash pickup. Double-check every character.
- Review the exchange rate and fees. Coinepay shows the rate and any fees clearly on screen before you commit. Confirm the amount your recipient will receive looks correct.
- Confirm and pay. Submit the transfer. If Coinepay requests verification or information about the purpose or source of funds, provide it promptly to avoid delays.
- Track the status. Every transfer has status tracking in the app and dashboard. Follow it from processing through to payout, and share the reference with your recipient if they need it.
Receiving-side considerations
Salvadoran financial institutions apply their own identity and source-of-funds checks. Under El Salvador's Financial Investigation Unit (UIF) reporting rules, institutions report certain international electronic transfers and family remittances; this reporting is done by the institution, not by your recipient. For some bank payouts, the recipient may need to confirm an incoming transfer online and declare its origin and purpose. For example, BAC asks recipients to confirm an incoming SWIFT transfer and declare its origin and purpose, and says a transfer still pending after five business days without confirmation or requested documents is returned to the sender. Let your recipient know to watch for any such request from their bank.
Troubleshooting
Wrong recipient details
An incorrect account number, SWIFT/BIC, or a name that does not match the bank record or ID is the most frequent reason a payout fails or bounces back. Re-check everything before confirming. If you have already sent a transfer and spot an error, contact Coinepay support as soon as possible.
Compliance review
A transfer may be paused for identity verification, sanctions screening or a source-of-funds check. This is routine. Respond quickly with any documents requested so the review can finish. Coinepay does not serve sanctioned persons or jurisdictions under comprehensive sanctions.
Delays
Documented delay factors include transaction review, identification or regulatory checks, payout agent opening hours, time-zone differences and the payment or delivery method chosen. Bank cut-off times and recipient-bank confirmation steps can also add time. Use status tracking to see where your transfer is.
Returned transfers
If a bank cannot complete the deposit — for example the recipient does not confirm or provide requested documents within the bank's window — the funds can be returned to the sender. If this happens, check the status note in your Coinepay dashboard and reach out to support to arrange a corrected resend.
Get help
If you are unsure which payout method or details to use for your recipient, contact Coinepay support or reach the team on Telegram before you send. Transfers are subject to identity verification, sanctions screening and local regulations.
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FAQ
What details do I need to send money to a bank account in El Salvador?
You need the recipient's full legal name, their account number, and the receiving bank's SWIFT/BIC — for example CAGRSVSS for Banco Agrícola or BAMCSVSSXXX for BAC. An El Salvador IBAN (28 characters starting with SV) can be used if your recipient provides one, but some banks accept the account number plus SWIFT/BIC instead. Confirm the exact requirements with the recipient's bank.
What currency will my recipient receive in El Salvador?
Ordinary bank transfers in El Salvador are commonly in US dollars (USD); the Salvadoran colón also remains legal tender. Coinepay supports multiple currencies and shows the exchange rate and any fees before you confirm, so you can see what your recipient will receive.
Which payout methods can I choose for El Salvador?
Coinepay supports bank account deposit, mobile wallet and cash pickup, subject to the options shown for your specific route at checkout. For cash pickup the recipient collects funds using ID that matches the name on the transfer; for wallets you provide the registered mobile number or wallet ID.
Why might my transfer be delayed or returned?
Common causes are incorrect recipient details, a name that does not match the bank record or ID, compliance or source-of-funds review, payout agent hours and time zones. Some banks require the recipient to confirm an incoming transfer; BAC returns a transfer to the sender if it is still unconfirmed after five business days.
Will Coinepay ask me for extra information when sending to El Salvador?
It can. Transfers are subject to identity verification, sanctions screening and local regulations, and Coinepay may request details such as the purpose of the transfer or the source of your funds. Providing these promptly helps avoid delays.
